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Privacy Policy

Last updated: 01 August 2026

1. Introduction

LarryService ("we", "us", "our") operates a Virtual Top-Up (VTU) platform that allows users to purchase mobile data, airtime, cable TV subscriptions, and electricity tokens using a wallet funded through bank transfer. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

When you create an account, we collect your full name, email address, phone number, and a password (stored in encrypted/hashed form, never in plain text). When you make purchases, we collect the recipient phone number, meter number, or IUC/smart card number needed to deliver the service. When you fund your wallet, our payment partner shares transaction details (amount, reference, timestamp) with us so we can credit your wallet.

3. How We Use Your Information

We use your information to create and manage your account, process and deliver your purchases, credit your wallet when you fund it, verify your identity for transaction PIN and password resets, communicate service updates, and detect and prevent fraud.

4. Sharing Your Information

We share the minimum information necessary with: our payment processing partner (to generate your dedicated funding account and process wallet credits), our data/airtime/bills API providers (to fulfil your purchases, e.g. delivering data or airtime to the phone number you provide), and regulators or law enforcement where required by Nigerian law. We do not sell your personal information to third parties.

5. Data Security

Passwords and transaction PINs are stored using one-way hashing and are never visible to our staff. All pages are served over SSL/TLS encryption. Access to sensitive account data is restricted to authorized personnel only.

6. Data Retention

We retain your account and transaction data for as long as your account is active, and for a reasonable period afterward as required for accounting, dispute resolution, and legal compliance purposes.

7. Your Rights

You can review and update your profile information at any time from your Profile page. You may request account deletion or a copy of your data by contacting us using the details below, subject to any records we are legally required to retain.

8. Cookies

We use essential session cookies to keep you logged in securely. We do not use third-party advertising or tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of LarryService after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions, reach us on WhatsApp at +234 807 920 8230 or by email at support@larryservice.com.